Motherboard: "Social Media Is Broken, But You Should Still Report Hate" (Kat Lo quoted)

“When you encounter groups that you find to be in violation of platform policy or that are very toxic, it is useful for you to report them,” Kat Lo, an online community researcher at the University of California Irvine, told me in an email. “There is an uncomfortable relationship if you’re trusting that companies are just trawling and reading everybody’s social interactions, so a lot of them try to make it report-based.”

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