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Mic: “How can Blizzard stop harassment in 'Overwatch'? The answer is complicated” (Katherine Lo quoted)

As you might imagine, the issue is complicated. We spoke with Kat Lo — A Ph.D. student and researcher in online communities and harassment at University of California, Irvine — via Skype to help us understand exactly why online harassment is such a tough thing to snuff out. Lo has consulted gaming and tech companies about mitigating harassment and has spent eight years moderating online communities, so she knows firsthand how complicated the situation is.

Read the full story at Mic.