Process Discovery, Recovery, and Redesign

9/8/02


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Table of Contents

Process Discovery, Recovery, and Redesign

Problem

Goal

Transition

Approach

Process life cycle engineering Upstream Midstream Downstream

Process Meta-Model

A complex organizational process: a decomposition-precedence relationship view (19 levels of decomposition, 400+ tasks)

PPT Slide

Process discovery via “workflow instance history”

Articulation of teamwork structures and shifts

Process recovery via articulation

Process redesign via measurement and transformation

PPT Slide

References

 Author: Walt

Email: wscacchi@uci.edu

Home Page: http://www.ics.uci.edu/~wscacchi